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Your Business Deserves the Best

Dealing with technology is risky and frustrating. You deserve a team of industry experts that will help your business grow, not hold you back, when it comes to IT Management.

For over 22 years, TruTechnology has helped companies align their IT with their business goals, increase day-to-day efficiency, and ensure they are protected against potential data breach.

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We know that you want to feel confident you chose the right IT company to help grow your business and safeguard your future.

But you can’t do that if you’re worrying about the IT pain and risk you already have. The problem is, going it alone (or dealing with the wrong IT services provider) has probably left you feeling frustrated, overwhelmed, and under-served. You need a partner you can trust to handle your technology for you.

We believe it’s just plain wrong that you’re wasting money on the wrong solutions and seeing no return on your investment, or struggling to figure out what to do with your technology. After all, technology should help your business grow! That’s why we deliver superior IT services you can count on.

Our approach
TruTechnology Cloud Comuting

Grow Your Business Through Technology

When you’ve got the right IT services company on your side, you can stop dealing with risks, problems, and lost productivity. Instead, you can focus on what you do best: growing your business.

Reduce
Risk

Strengthen your security from ransomware, data breaches, or worse.

Align Your IT with Your
Strategic Goals

Watch your technology and business work together to achieve success.

Increase
Efficiency

Notice an immediate increase in your day-to-day efficiency.

Our Team

(Click on pic of team member for a brief bio)

Mike Hardy

Chief Executive Officer

Chris Cayll

Chief Technology Officer

Daniel Nicolitz

Chief Information Officer

Chris Stuhlman

VP of Operations/vCIO & CMMC Registered Practitioner

John Aguilera

VP of Business Development

Anna Marasigan

Director of Happiness

Sam Gupta

Director of Finance

Tammy Cipriani

Marketing Manager

David Perez

TruDefend Engineer

TruTech IT Support Management

Jay Pledger

NOC Engineer

Victor Araoz

Senior Project Engineer

TruTech Project Team

Tony Haskew

Project Engineer

David Richter

Project Coordinator

Jon Mendum

Support Engineer

Brad Cannon

Support/Field Service Engineer

Jake Cartrette

Support/Field Service Engineer

Katia Font

Support Engineer

Navin Bissessar

Support Engineer

Jack McVearry

Support/Field Service Engineer

Collin Bardakjy

TAM Department Manager

Brian Stutsman

Technical Account/Alignment Manager

John Tappen

Technical Account / Alignment Manager

Henry The Dog

Canine Support Specialist

TruTech Founder

Doug Lowenthal

Founder

Associations & Memberships

Michael Hardy

Chief Executive Officer

Michael Hardy is the Chief Executive Officer (CEO) of TruTechnology, the leading provider of IT services in Northeast Florida. In this role, Michael leads the company’s strategic direction, growth initiatives, and operational performance, driving innovation and excellence across its regional delivery network.

With over 20 years of experience in the technology and services industries, Michael has a proven record of building scalable, high-performing organizations that deliver measurable results for clients. His leadership spans across managed services, cloud modernization, cybersecurity, and enterprise application solutions, with a focus on helping clients accelerate their digital transformation and achieve long-term business value.

Prior to joining the team, Michael was the co-founder and CEO of a consulting and customer experience optimization firm headquartered in Ann Arbor, MI. He holds his MBA and BA in Economics from the University of Michigan Ross School of Business.

Michael is married with two children and enjoys spending time with his family in Atlantic Beach, coaching sports, golfing, cooking, scuba diving, and fishing.

Chris Cayll – Chief Technology Officer

Christopher Cayll is the Chief Technology Officer (CTO) at TruTechnology, where he sets the strategic direction for technology and innovation. He focuses on aligning IT strategy with business goals, ensuring that every initiative drives measurable value and positions clients for long-term success.

As CTO, Chris leads technology vision, architecture, and service delivery, guiding his teams to design scalable solutions, strengthen cybersecurity resilience, and modernize IT operations. He is passionate about bridging the gap between executive leadership and technical execution—transforming technology into a true enabler of growth.

For Chris, the most rewarding aspect of the role is empowering teams to deliver transparent, impactful solutions that achieve agreed-upon business outcomes while strengthening trust with clients.

Outside of the office, Chris enjoys 3D printing, exploring emerging technologies, and spending time with his family.

Daniel Nicolitz

Daniel oversees TruTechnology business initiatives and continuity. He is the impetus to ensuring that TruTechnology’s team strategy aligns with the proactive business model and strategic vision. Daniel utilizes the strengths of the team to achieve efficiency and provide the opportunity for stellar client service. Continually looking for areas of improvement are on his daily radar, to make sure there is constant development and implementation of company growth strategies.

Daniel has a degree in Economics and a Juris Doctorate in Law that he is able to draw from to make sound businesses strategies both for TruTechnology and its clients.

Outside the office, Daniel enjoys spending time with his family and reading.

Chris Stuhlman

VP of Operations/vCIO & CMMC Registered Practitioner

Chris Stuhlman maintains a strategic relationship with executive teams to assist decision makers in understanding how technology plays a vital role to address company goals, challenges, and risks. He translates business goals into technology solutions.

As Chief Information Officer, he oversees the proactive “superpower”, that helps identify and address business risks and requirements. Chris provides clients the vision and guidance on how to use technology as a means of accomplishing their business goals.

Outside of the office, Chris enjoys spending time with his family, going to the beach, and golfing.

John Aguilera

VP of Business Development

John Aguilera’s comprehensive, consultative approach helps businesses become aware that properly managed IT can make their business grow instead of hold them back.

As Vice President of Business Development at TruTechnology, he oversees the Sales Department, as well as directing our Marketing initiatives. For John, the relationships he builds with his clients and potential clients is the most rewarding part of the role.

Outside of the office, John enjoys running, golf, and his family. He is also a pilot in the Navy Reserves.

Anna Marasigan

Director of Happiness

Anna Marasigan helps to improve/maintain company culture and execute on client’s business needs. Anna works as a primary contact for her team members and clients as an internal advocate.

As the Director of Happiness at TruTechnology, her duty is to create a welcoming and people focused environment that promotes a positive culture. She manages multiple aspects of her clients’ accounts and oversees training and career development for her staff members. For Anna, having close and meaningful relationships with others while helping them with their business needs is the most rewarding part of her role. 

Outside of the office, Anna enjoys spending time with her family and painting with her daughter.

Sam Gupta

Director of Finance

Sam is an accomplished financial executive known for his analytical acumen and strategic leadership.  He leverages a strong foundation in operational efficiency, cultivated through his engineering background, to optimize business performance and guide financial strategy.

 

Before joining the TruTechnology team, Sam served as the CFO and co-founder of a market research firm in Ann Arbor, MI.  He earned both a M.S.E. and B.S.E in Industrial & Operations Engineering from the University of Michigan, where he also participated in the Tauber Institute for Global Operations, a joint program of the Ross School of Business and the College of Engineering.

 

Outside of his professional endeavors, Sam enjoys basketball, tennis, and spending time with his wife and three children.

Tammy Cipriani

Marketing Manager

Tammy Cipriani is our Marketing Manager at TruTechnology. With a double major from University of North Florida in Marketing and Management, she uses those skills and years of experience to educate clients about our proactive services. She handles our social media, email marketing, networking, and events. She loves planning and implementing new ideas and feels that good synergy creates great marketing programs.

In her free time, she spends lots of time with her family and her 113-pound Akita sniffing out new adventures.

David Perez – TruDefend Engineer

As a TruDefend Engineer at TruTechnology, my role is responsible for monitoring and analyzing the security landscape, identifying and responding to threats, and ensuring the protection of TruTechnology and its partners from potential risks.

Outside the office, David enjoys driving his BMW E36, longboarding, and soccer.

Jay Pledger

NOC Engineer

Jay Pledger helps businesses protect themselves, both from external and internal issues.

As a NOC Engineer at TruTechnology, Jay is the man behind the curtain. He oversees backups, server monitoring, patching and multiple security platforms. For Jay, ensuring uninterrupted business continuity is the name of the game.

Outside of the office Jay enjoys spending time with his girlfriend and dogs, doing girlfriend and dog stuff.

Victor Araoz

Senior Project Engineer

Victor is passionate about technology and loves learning about different facets of IT. He’s been helping businesses get the most out of their technology since 2011. In his free time he enjoys experimenting with new tech, playing guitar, cycling, hunting, camping, playing video games, and spending time with loved ones.

Tony Haskew

Project Engineer

Tony Haskew has 15+ years of experience in the IT field. He started working as a web developer in the 90’s and over the years migrated into the administration of systems and infrastructures of companies. 

Tony enjoys working on new technology and finding new ways to address old issues in the management of IT systems.

Outside of work, Tony is a 3D printing enthusiast, commission painter, and enjoys spending time with his family.

David Richter

Project Coordinator

David Richter is TruTechnology’s Project Coordinator. He graduated from James Madison University with a degree in Computer Information Systems and has a background in IT Help Desk Support and Healthcare Data Analytics. David has a passion for project management and takes pride in guiding initiatives from kickoff through completion, ensuring each project is delivered smoothly and with a strong focus on client success.

In his free time, he enjoys playing tennis, practicing piano, and dining at all-you-can-eat sushi restaurants in Jax Beach with the intent to eat so much that he forces them to change their business model.

Jon Mendum

Support Engineer

Jonathan Mendum plays a vital role on the support team, providing timely reactive responses to issues reported by end users.

As Support Engineer at TruTechnology, he adheres to a daily structure of resolving reported issues with speed and agility; bringing about the best possible outcome for clients. In addition, he resolves reactive issues strategically in order to prevent the same type of problem in the future.

Outside of the office, Jonathan enjoys hanging out with friends, listening to heavy metal, and watching horror movies. He considers heavy metal to be very therapeutic and motivational.

Brad Cannon

Support and Field Services Engineer

Brad Cannon assists clients on the support desk helping to resolve, educate, and implement workflows to improve the client experience for their day to day roles.

As a Support and Field Services Engineer at TruTechnology, he works with clients remote or in person, to resolve issues as well as install, manage, and troubleshoot client equipment. For Brad, meeting clients and working on a face to face basis to build relationships is the most rewarding part of the role.

Outside of the office, Brad enjoys time with family and friends, great food, and activities such as exercise and playing guitar.

Jake Cartrette

Support/Field Service Engineer

Jake comes from a diverse background, offering technological insight into a wide range of fields. With his experience in customer relations roles, he can expedite a speedy solution in any environment. His skills and experience working in a non-profit environment also help him to connect with all of our customers, no matter the scope. He has a CompTIA A+ Certification and is working on his CompTIA Network+ and Security+ currently. His time working for MSPs is invaluable when it comes to having diverse Network and project management knowledge that only further increases his productivity in our Support role.

In his free time, Jake loves spending time with his toddler, playing volleyball whenever he can, exploring video game worlds, and absorbing whatever new knowledge he can find.

Katia Font

Support Engineer

Katia Font helps clients and the Support Team with triaging tickets based on urgency and priority, quick fixes as they come in over the phone or through a ticket, and creating accounts as clients hire new employees or lock them down as they terminate employees.

As a Support Engineer at TruTechnology, she provides support to the clients as well as assists the team with working through urgent tickets. For Katia, building relationships with clients over the phone, is the most rewarding part of the role.

Outside of the office, Katia enjoys riding her bike, going to the beach, and spending quality time with her loved ones.

Navin Bissessar

Support Engineer

Navin Bissessar is a support engineer with over ten years of IT and customer service experience. He has built many computers and produces music on the piano. He’s been fascinated with tech since he was a wee lad. 

Navin was born in Trinidad to parents who have been married for 41 years and along with his sister, moved to Florida when he was eight years old. He’s a HUGE Xbox gamer and has four furbabies, Gigi, a Pitbull, Rockie and Achillies who are Shih Tzus, and Chico the Chihuahua. 

Jack McVearry

Support Engineer

Jack McVearry assists clients by triaging tickets and troubleshooting technology issues. Whether submitted through the ticketing system, email, or over the phone, Jack plays a pivotal role in solving and eliminating technology challenges.

As a Support Engineer at TruTechnology, Jack strives to respond as quickly as possible while resolving “quick fix tickets” in a timely and effective manner. For Jack, being a friendly, resourceful voice over the phone is his favorite part of the role.

Jack is great at soccer and making people smile. He loves to exercise and watch shows in his free time.

Collin Bardakjy

TAM Department Manager

Collin Bardakjy is the Manager of the TAM Department. Ensuring that each client is meeting TruTechnology’s rigid technical standards in security, software and hardware compliance, TAM’s are the proactive investigators that help prevent problems before they start. He graduated from the University of North Florida, where he received his bachelor’s in history. He also served in the Army for close to four years. Collin puts a large emphasis on client satisfaction and representing the core values at TruTechnology. 

In his free time Collin enjoys playing guitar, taking walks on the beach with his lovely wife, and as an avid hockey fan, playing hockey and supporting the back-to-back Stanley Cup winning Florida Panthers!!!  

Brian Stutsman

Technical Account/Alignment Manager

Brian Stutsman is a Technical Account/Alignment Manager in the TruActive ongoing IT process. He compares your business environment to hundreds of standards on an ongoing, regular basis to find issues before they impact your business. These standards include best practice reviews, updated documentation and knowledge-based articles for your team to leverage. Brian provides technical reporting to the client’s vCIO who reevaluates and continually improves upon the strategic technology plan for your business. 

John Tappen

Technical Account / Alignment Manager

John Tappen is a Technical Account Manager at TruTechnology, where he partners with clients to align IT strategy with business goals. Drawing on his background in enterprise networking, cybersecurity, and systems integration, John helps organizations optimize technology performance while ensuring security and scalability. He is known for his hands-on approach, clear communication, and ability to translate complex technical issues into actionable solutions.

Before joining TruTechnology, John served in the United States Navy as a flight engineer and later worked extensively in IT operations, deployments, and support. His commitment to service extends beyond technology — John is also an ambassador for K9s For Warriors, advocating for the positive impact service dogs have on veterans’ lives.

John works alongside his service dog, Henry, a Bernedoodle trained to assist with PTSD. Henry has become an honorary part of the TruTechnology family, bringing a mix of professionalism and personality to every client interaction.

When he’s not supporting clients, John enjoys working out, traveling with his wife Emily, and exploring new technology trends.

Henry the Dog

Canine Support Specialist

Henry is TruTechnology’s Canine Support Specialist, providing a calm presence and positive energy to the team and clients alike. A highly trained Bernedoodle, Henry works alongside his handler, John Tappen, offering support during client engagements and bringing a friendly, approachable touch to the workplace. 

When he’s not on duty, Henry enjoys playing fetch, squeaky toys, and making everyone he meets smile.

Doug Lowenthal

Founder

As the Founder of TruTechnology, Doug created the overall company vision and market innovation. Doug Lowenthal’s goal was to enable every team member to be the best they can be for themselves and our clients, moving obstacles out of their way on their path to greatness. For Doug, seeing the team achieve incredible results for our clients was the most rewarding part of the role. 

 

Outside of the office, Doug enjoys spending time with his wife Liz at the beach hunting for shark teeth. He is also very proud that his son Jacob interns with the company and is focused on obtaining a degree in Cybersecurity. 

Andrew Carnes

Junior IT Auditor

Andrew Carnes is a Junior IT Auditor at TruTechnology. Focused on technology alignment, comparing our client environments to our best practices and industry frameworks, he helps to ensure their businesses are kept as secure and stable as possible. The data returned from the reviews assists in overall business improvement through our proactive approach to client engagement and support.

Outside the office, Andrew enjoys spending time with his wife and 2 dogs. He also tries to go fishing as often as he can.

Shawn Hooton

Junior IT Auditor

Shawn Hooton is a Junior IT Auditor at TruTechnology. Focused on technology alignment, comparing our client environments to our best practices and industry frameworks, he helps to ensure their businesses are kept as secure and stable as possible. The data returned from the reviews assists in overall business improvement through our proactive approach to client engagement and support. 

Outside the office, Shawn enjoys writing, hiking, and finding the best roads on his motorcycle.